Your IP: 128.199.93.105 In February of 2018, FCA sent out an over-the-air software update that promptly caused thousands of units to endlessly reboot every 45 seconds or so. Or turn off the car and hop on your bike instead. So, due to the problems I have been having with my head unit in my 2015 Ram 1500; completely freezing, navigation being completely wrong, etc., I decided to update to the newest firmware from UConnect. Uconnect® Access; SiriusXM Guardian™ FOLLOW US. The radio also has a fuse that isn't in the fuse box but inline in the engine bay. I went to the website and downloaded the update. The lawsuit points to 3 Technical Service Bulletins (TSB) as evidence Chrysler has known about the defects since 2014. uConnect Freezes and Leaves a Blank Screen That Doesn't Work, Ram Generations Where This Problem Happens, More Information About The Affected Models, 1st Generation ProMaster City (2015–2020). You may need to download version 2.0 now from the Chrome Web Store. CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. And an over-the-air update just made things worse, destorying any shred of consumer confidence that was left. Just got a failed download message. It failed "Sierra Wireless: bolo file install failed. The update was going smooth until it got to unit 11the embedded air card. July 15, 2016 at 9:47 pm #1629287. • 8.4” Touch-Screen • Navigation-Ready, see your dealer for details • Hands-free/Bluetooth • Touchscreen Climate Controls • SiriusXM™ • Embedded Connectivity (US Market Only) Uconnect 8.4AN Key Features A UConnect class-action lawsuit was filed in Kansas in early 2018 after an owner’s defective UConnect system was replaced with, you guessed it, another defective UConnect system. Jason Torchinsky . Got a notification there was an update for my 2014. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. On its own, the system will switch between input sources. While there's no guarantee it affects all the listed model years, most years within a generation share the same parts, manufacturing processes, and problems. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. DODGE. to an authorized dealer to repair. This problem has been reported by owners of the following generations. Please remove the USB stick to reset." Thanks lilschmied. We even have how-to's for fixing your Ram 1500's power window motor, installing an engine start/stop button, and resetting the check engine lights. I can't access the heating features which is disheartening since I live in Michigan and its winter time. They also said the problem was regional to the northeast US and Canada and was limited to vehicles with the uConnect 4C NAV and 8.4-inch touchscreen. A judge partially granted Chrysler’s motion to dismiss which means this case will continue in Kansas, but not as a nationwide class-action. There’s nothing quite like singing along to your favorite song only to have the song suddenly stop so everyone can hear your lovely(?) Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves. Stay connected with full-screen Navigation, music and hours of on-demand content. Safe Usage Of The Uconnect System • Read all instructions in this manual carefully before using your system to ensure proper usage! I tried to update my radio through the uconnect site almost a year ago via usb and it kept getting stuck and failing on the wireless air card step. The uConnect infotainment system will often boot into a blank screen, becoming unresponsive to the touch, or reboot at random times. In other words, if you have NAV units, you either need a new truck or a new radio to fix it. Well being out of warranty, I don't feel like spending that money on a new one. The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. FCA US LLC strives to ensure that its website is accessible to individuals with disabilities. Customers were told to call local dealerships who were just as clueless about the problem or what to do. Turn the car off and start it back up again. My system came back after a hour of driving very annoying when you need the nav system for areas that you never been in before ad to stop and get out my map. 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